FAQs
In the heart of Richmond, our mobile veterinary clinic is a one-of-a-kind gem! What sets us apart? We're all about providing your cherished pets with a stress-free, fear-free environment. And here's the best part: we bring the clinic to you! No nerve-wracking car rides for your dog, and no waiting rooms at the vet's office. These stressors not only affect your pet's well-being, but can set the tone for their entire vet visit.
Our team is not just knowledgeable; we're your friendly companions on this pet care journey. We believe in affordability and transparency, always offering cost estimates before each visit. Your pet's welfare is our paramount concern, a principle we've upheld since 2007—caring for the beloved cats and dogs of Richmond and the surrounding Areas.
At Capital Home Veterinary Care, we're champions of preventive medicine. Our mission revolves around delivering top-notch preventive care for your young furballs, early detection, and disease management for our aging friends, and enhancing the quality of life for our senior companions. And, when the time comes, we're there to provide compassionate end-of-life care.
We understand the profound role your pet plays in your family, and we're dedicated to being your trusted partner in their healthcare. Our ultimate goal? To ensure the health and happiness of your furry pals. Our entire healthcare team is united in offering personalized care, tailored to the distinct needs of each pet and pet parent, with a strong emphasis on education.
We firmly believe that a veterinary visit doesn't have to be a scary experience. With the right approach, your pet can have a low-stress mobile vet visit.
Here are answers to some of the most commonly asked questions we get:
Who Uses A Mobile Veterinary Clinic?
Everybody can use our services. We find that it is particularly convenient for people with multiple pets, larger pets, pets who are fearful of travel, and owners who do not drive. An at-home visit is perfect for people who work from home, have busy schedules, or have little kids running around!
How Do I Make An Appointment?
Call us, send us an e-mail or use our online form to schedule an appointment. We offer appointments from 7:30 am to 5 pm Monday through Friday.
Do You Offer Telehealth Services?
Yes! Have a question for the vet but not sure if it warrants a full appointment? Consider scheduling a Virtual Telehealth Visit for non-emergency questions or concerns.
Do You Have An Office?
Yes, we have a business office but we only see clients via our mobile clinics.
Our business office is located at:
579 Southlake Blvd
Suite B
Richmond, VA 23236
How Do I Prepare For My Appointment?
Appointment prep is simple. Cats must be in their carrier or a bathroom before our arrival, and dogs must be on a leash when traveling from your home to our mobile clinic. We will send you a text when we are on our way.
Does Capital Home Veterinary Care Offer Grooming Services?
While we do not offer professional grooming and bathing services, we do perform medical and hygiene clips when necessary, as well as nail trimming.
What If I Need To Cancel My Appointment?
Please call us at least 48 hours in advance to cancel an appointment. Last-minute cancellations will incur the scheduled house call fee.
What If I Have A Pet Medical Emergency?
Luckily, not all emergencies are life-threatening, meaning we can handle many of these situations. Call us in the event of an emergency. If you feel the situation requires immediate attention we advise you to visit your local pet emergency hospital.